Claim Uncertain
By 2024, 40% of retailers will adopt a multilevel loyalty strategy, lev...
IDC: By 2024, 40% of retailers will adopt a multilevel loyalty strategy, leveraging a unified... Published Oct 1, 2023. Status: Uncertain. The provided sources...
By 2024, 40% of retailers will adopt a multilevel loyalty strategy, leveraging a unified view of the customer, to increase retention rate by 20% and Net Promoter Score (NPS) by 35%.
FactTracker assessment
The provided sources only contain IDC's original forecast predicting the adoption and impact, but no post‑202...
Verification rule: Event occurs: By 2024, 40% of retailers will adopt a multilevel loyalty strategy, leveraging a unified view of the customer, to increase retention rate by 20% and Net Promoter Score (NPS) by 35%.; window 2023-10-01 to 2024-12-31
Original source: my.idc.com