Claim Unresolvable

In 2025, 50% of businesses will enable the self-service help desk as th...

Forrester: In 2025, 50% of businesses will enable the self-service help desk as the first-contact to... Published Oct 22, 2024. Status: Unresolvable. The deadl...

  • Actor: Forrester
  • Topic: Technology
  • Status: Unresolvable
  • Published: Oct 22, 2024
  • Deadline: Dec 31, 2025
In 2025, 50% of businesses will enable the self-service help desk as the first-contact touchpoint.

FactTracker assessment

The deadline for this claim has passed (end of 2025). Despite searching for post-2025 reports and statistics...

Original source: forrester.com