Claim Uncertain
In 2025, 50% of businesses will enable the self-service help desk as th...
Forrester: In 2025, 50% of businesses will enable the self-service help desk as the first-contact to... Published Oct 22, 2024. Status: Uncertain. The provided...
In 2025, 50% of businesses will enable the self-service help desk as the first-contact touchpoint.
FactTracker assessment
The provided sources do not contain evidence that 50% of businesses have enabled the self‑service help desk a...
Verification rule: Event occurs: In 2025, 50% of businesses will enable the self-service help desk as the first-contact touchpoint.; window 2024-10-22 to 2025-12-31
Original source: forrester.com